Piloting the Ministry's web portal for the 2026 - 2030 period

Based on the approved digital transformation plan, units are focusing on carrying out their assigned tasks.

Forms have been reviewed and duplicate fields removed to shorten filing time. Front-desk officers are trained to support citizens with digital procedures.

Key tasks ahead

Data flows between systems, limiting repeated data entry.

• Train digital skills for officials and public employees.
• Measure user satisfaction to adjust services accordingly.
• Standardise business processes before moving them online.

The share of applications received and processed online keeps rising year on year.

In the coming time, units will continue to review processes and add resources to keep to the set schedule.