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Synchronising data for the digital archive on artisans serving citizens and businesses

Intangible heritage·Saturday, 16/05/2026 - 09:35

Based on the approved digital transformation plan, units are focusing on carrying out their assigned tasks.

Holder communities are consulted before materials are published externally. The inventory is updated annually based on local reports.

Key tasks ahead

Transmission classes combine in-person and online formats.

  • Train digital skills for officials and public employees.
  • Measure user satisfaction to adjust services accordingly.
  • Standardise business processes before moving them online.

Several forms are held by only a few elderly artisans, making recording urgent.

Implementation results will be assessed periodically as a basis for scaling up to other localities across the sector.

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Author: Phạm Hoàng Long