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Expanding the digital archive on artisans serving citizens and businesses

Intangible heritage·Sunday, 30/11/2025 - 13:01

Based on the approved digital transformation plan, units are focusing on carrying out their assigned tasks.

Artisans receive equipment support and technical guidance when taking part. Transmission classes combine in-person and online formats.

Initial results

Recordings are catalogued with performance context to preserve research value.

  • Train digital skills for officials and public employees.
  • Measure user satisfaction to adjust services accordingly.
  • Connect and share data with national shared systems.

The inventory is updated annually based on local reports.

Implementation results will be assessed periodically as a basis for scaling up to other localities across the sector.

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Author: Phạm Hoàng Long