Improving the regular-participant statistics system across the culture, sports and tourism sector

Based on the approved digital transformation plan, units are focusing on carrying out their assigned tasks.

The number of regular participants rises steadily in both urban and rural areas. Activity schedules are announced early on local channels.

Initial results

Grassroots clubs are guided in using digital tools to manage members.

• Standardise business processes before moving them online.
• Measure user satisfaction to adjust services accordingly.
• Train digital skills for officials and public employees.

Online facility booking lets people arrange their own schedules.

Implementation results will be assessed periodically as a basis for scaling up to other localities across the sector.